About Us — Get to Know gt20, Malaysia's Online Entertainment Platform
Gt20 is built specifically for Malaysian users who want a simple, secure, and enjoyable online entertainment experience — all on one platform, accessible right from your smartphone.
Who We Are and Why gt20 Exists
Gt20 is an online entertainment platform built specifically for the Malaysian market. We understand that local users need something different from international platforms — a Bahasa Melayu-friendly interface, familiar local payment methods, and an experience that runs smoothly even on slower mobile connections.
The platform offers three core pillars of entertainment: Sports Betting covering local and international leagues, Live Casino with real dealers, and a constantly updated collection of slots and arcade games — all managed under a single account.
We believe online entertainment should be easy to understand, transparent in how it works, and enjoyable without pressure. That's the foundation behind every design decision in gt20 today.
Our Mission & Direction
To deliver the most user-friendly, transparent, and relevant online entertainment platform for Malaysians — across all age groups, backgrounds, and regions, from Peninsular Malaysia to Sabah and Sarawak.
To be the go-to platform for Malaysians who want a complete mobile entertainment experience — one platform for Sports Betting, Live Casino, and interactive games, all easily accessible in MYR.
What's on the gt20 Platform
Malaysia Super League, EPL, badminton, basketball, and more. Odds updated in real time with in-play betting options available throughout the match.
Baccarat, roulette, Dragon Tiger, and Sic Bo with real dealers streamed live. A variety of table limits available to suit players at every level.
A diverse collection of video slots across multiple themes, progressive jackpots, and popular fish shooting games. New titles are added regularly to keep up with current trends.
Optimised for Android and iOS. All features are accessible from your mobile browser with no mandatory installation, featuring clear buttons and a responsive layout.
Every menu, instruction, help message, and notification is in natural Bahasa Melayu — no awkward translations or confusing terminology.
Deposits and withdrawals in MYR via FPX, Touch 'n Go eWallet, and bank transfer. Transactions are processed quickly with no currency conversion hassle.
Built for Malaysian Users
The Malaysian market is uniquely shaped by its cultural diversity, multilingual landscape, and varied user needs. gt20 takes this into account — from urban users in Kuala Lumpur catching a quick session during their lunch break, to users in Sabah and Sarawak accessing the platform over a 4G connection late at night.
The payment methods we support were chosen based on what Malaysians actually use — FPX is familiar to the majority of users, while Touch 'n Go eWallet is growing fast, especially among younger urban users.
On the content side, local leagues and sports such as the Malaysia Super League and badminton are given priority in the betting display, because we know Malaysian users feel a stronger connection to local teams and athletes than to foreign leagues.
User Safety & Responsible Gaming
User data security is our top priority. Account data, payment details, and transaction history are stored to strict encryption standards. We do not share user information with third parties without consent.
Gt20 is also committed to responsible gaming practices. The platform gives users the option to set their own daily or per-session betting limits. This isn't just an add-on feature — it's part of how we build long-term trust with our users.
Full details on our privacy policy, terms of use, and responsible gaming guidelines are available at the bottom of this page. We believe users who understand how the platform works are ultimately more satisfied users.
Reliable Customer Support
The gt20 support team is on hand to help users with technical issues, account enquiries, or deposit and withdrawal concerns. Support is accessible directly through the platform from within your account.
For general enquiries, FAQ page lists answers to the most frequently raised issues — from registering an account and making a deposit, to resetting your password and understanding wagering requirements. It's the fastest starting point for most common problems.
We take every piece of user feedback seriously. If you have a suggestion or an experience you'd like to share, the in-platform feedback channel is the best way to get it directly to our team.
Reach us by email: [email protected]
Ready to Join gt20?
Create an account today and explore everything the gt20 platform has to offer — from live Sports Betting to slots and casino, all in one mobile platform.